I created my site www.reikicrystalhealer.com a few months ago but did research first to find out which web hosting site had the best rated customer service, this was my first time creating a web site and I knew I would need assistance at some point. iPage had excellent customer service ratings from more than one source and the prices were very reasonable so I decided to go with them. The customer service is great, when I called the wait time was minimal and the representative was always friendly and able to solve my problem.
Justhost is seen as one of the youngest web host providers since it was only started in 2008 at California
There are three main packages offered which are website hosting, VPS hosting, and the dedicated server service.
VPS hosting offers four monthly packages that is dependent on the required speed, network bandwidth, and San Storage. This is because VPS hosting includes a free domain name, the use of dedicated IP’s and the CentOS 6.4. The benefit of any of the four hosting packages is that it makes use of cloud technology since Justhost guarantees server resources for its customers.
- The Standard monthly package at $29.99 includes a single core speed, 30 GB of San Storage and a network bandwidth of 1 TB.
- Enhanced account at $59.99 offers a network bandwidth of 2 TB, San Storage of 60 GB and the dual core speed.
- The Premium account is higher at $89.99 for a triple core speed, 3 TB of network bandwidth and the 120 GB SAN Storage.
- The highest price is Ultimate at a monthly $119.99 since it includes 4 TB of network bandwidth, quad core speed and 240 GB of SAN Storage.
Control Panel is cPanel, so it’s all good
Justhost’s cPanel is divided into easy topics such as preferences, mail, statistics, file management, security, domain management, database tools, software/services, and advanced. This is aside from other favourable website development benefits such as the mojo marketplace, website builders, upgrades, professional services and promotions.
The benefit of the promotional segment of cPanel is that it makes use of popular search engines as well as social networking sites like Google, Twitter, Facebook and Bing.
This means that the Justhost website owners will be able to promote their developed website using the promotional credits given for free in their purchased packages.
Justhost is committed to provide a good hosting experience for its customers by providing a reliable service since it has a money back guarantee. This is done through the use of a secure hosting environment since its network is monitored 24/7. The money back guarantee ensures that a customer will be able to cancel the Justhost account anytime. However the refund will exclude domain registration and setup costs since these services were already done in the initial website development.
Justhost has the better uptime and speed performance rating at 98% since it makes use of processor performance servers at dual quad core speeds.
This was further enhanced by the use of UPS power backups as well as diesel generators. The better uptime was also due to the use of 10 Gigabit Ethernet connections which enhances the visitor experience of the customer website. The reason for this is that Justhost experts designs and builds the VPS servers so that the uptime and speed of its customer websites are enhanced.
There are various data centers used by Justhost which includes MySQL, PostgreSQL, phpPGAdmin and phpMyAdmin. The reason for the number of options is that it minimizes problems for website owners who are already used to a specific SQL format.
Support used to be lacking, but they’ve improved it
To improve the customer experience, Justhost guarantees that a live English speaking customer account manager will be available to resolve your hosting issues.
You can get in touch with them 3 ways: chat, email, or phone. But I would never recommend using any hosting company’s chat support, as it’s just presales and low level support people. Never the real techs. If you want the real fast smart people who have access to your account and can actually DO something, use email or phone support. This goes for all hosts, not just JustHost. Anyway, Justhost’s focus on customer satisfaction is seen in the quick response to email questions since its customer support is available 24/7 with an average wait of one minute. The toll-free number within the US is (888) 755-7585 while its international number is (801) 494-8420.
My Final Verdict…
I don’t even know. Not my top choice. One of the big shared hosts, but not one of the most famous for quality of service. They’re good, especially for basic sites. But there are just better choices out there like iPage, BlueHost or WebHostingHub.
- Date: March 26, 2014
- Reviewer: Lizzie
- Recommend: YES
I have had five different hosting companies to provide me with a live site over 11 yrs and I have to say iPage are by far the best. Their package for a very reasonable cost allows me to control the content and look of my website www.morfor.eu in exactly the way I choose. iPage also supply numerous provision of different and varied methods to do this and I can honestly say that even I with limited skill in web design can navigate the customer control panel with relative ease... Way to go guys thank you!! SiH